At Leah DSLR, we value your satisfaction and strive to provide high-quality photography products. This Returns & Refund Policy explains the conditions under which returns and refunds are accepted.
Eligibility for Returns
- Items can be returned within 7 days of delivery if they are defective, damaged, or not as described.
- Products must be unused, in their original packaging, and with all accessories and manuals included.
- Certain items such as memory cards, batteries, and clearance products may not be eligible for return due to hygiene and safety reasons.
Non-Returnable Items
- Products that show signs of misuse, damage caused by the customer, or missing accessories cannot be returned.
- Customized or special-order items are non-returnable.
Refund Process
- Leah DSLR operates only on cash on delivery (COD).
- Once your returned item is received and inspected, we will notify you of the approval or rejection of your return.
Return Procedure
- Contact us at [email protected] within 7 days of receiving your order to request a return.
- Provide your order details and the reason for return.
- Our team will guide you through the return process, including shipping instructions.
- Customers are responsible for return shipping costs unless the return is due to a defective or incorrect product.
Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us immediately at [email protected] with supporting photos, and we will arrange a replacement at no additional cost.
Contact Us
If you have any questions regarding our Returns & Refund Policy, please contact us at:
Email: [email protected]